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Who ya going to call? Snow Busters! 


Preparing for winter!

Our community is served by many different governmental agencies and organizations. First, know that we have two types of streets, major thoroughfares (Conservatory Parkway and S Jericho Way) and residential streets.

  • Major thoroughfares are plowed and maintained by the City of Aurora.

  • Residential streets are not plowed but are maintained by the City of Aurora.

  • Sidewalks on residential streets are the responsibility of residents to clear.

  • Sidewalks along the major thoroughfares are plowed and maintained by the Metro District.  See the map of responsibilities on their website for details.

  • Sidewalks around the Community Center and Pool are cleared and maintained by the HOA.

  • Mail kiosk areas are shoveled by the Metro District. They also own and maintain the wood kiosks that cover the mail receptacles, which are managed by the USPS.

Seems confusing, right? Your HOA, along with the other agencies, works together and communicates with each other and welcomes your questions. The HOA receives most of the inquiries because we are the most visible and known to the residents. We do attempt to respond to all the questions, even if it is only to educate and help you find the agency that can address your concern.

Snow Removal Responsibilities

Snow and ice on sidewalks can be slippery and dangerous, not only to mail carriers and other delivery people but also to senior citizens, children, disabled people and the public in general.

As a resident or property owner, it is your responsibility to keep city sidewalks adjacent to your property free and clear of snow and ice, even though the sidewalks may be behind or outside the rear and side fences and adjacent to any street.

Snow and ice must be removed within 24 hours after a snowfall ends, and 48 hours after a snow emergency is declared by the city.

To ensure pedestrian safety, code enforcement officers respond to citizen complaints concerning lack of snow and ice removal from sidewalks. An Administrative Fee, $25 for single-family and $50 for all others, will be imposed after 24 hours and again after 48 hours if the snow is not removed. The city’s contractor will then be requested to remove the snow and/or ice, and the property owner or financial institution will be billed for all costs incurred.

Chronic Violators will also be issued a Summons to appear in Aurora Municipal Court. Officers are not required to give a warning notice prior to issuing a snow ticket.

To make a complaint about a property that has not been shoveled, contact Access Aurora at 303.739.7000.

To ask questions about the snow removal ordinance, contact the Neighborhood Support Division at 303.739.7280.

Visit the city of Aurora Municipal Code web page for the complete text of this ordinance.

Visit the Snow Plan for Streets page to find out more information about how the city keeps Aurora's street system clear and safe.

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